When talking w/ Michael Krigsman (podcast here), I spent some time trying to drive home my belief that customers must own their projects more. IMO, part of the problem is driven by the confusion between accountability and responsibility. Wideman’s invaluable Comparative Glossary of Project Management provides definitions of accountability that are useful: Accountability: Being answerable to [...]
Filed under: PMO | Tagged: RACI, Responsibility Assignment Matrix | 5 Comments »





