When is salesforce.com going to scale?

Another impressive revenue quarter for CRM, but when are we going to see more bottom line from that vaunted SaaS scale?  George Gutkowski at Seeking Alpha has some comments (here).  

I suppose that salesforce.com can plausibly say that they’re not seeing scale because of the platform play, but wasn’t force.com supposed to leverage what they already had in place? And reducing transparency on subscriber growth ain’t a great sign either…

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