KM and Deliberation

While on the http://www.babsonknowledge.org site, I ran into a post by Larry Prusak on Knowledge Populism (here).  I haven’t had a chance to check out the books referenced, but I was struck by the theme of Cass Susstein’s book Infotopia.  Larry liked it quite a bit:

This book is quite good – it’s short, interesting, and with a real knowledge perspective. Its main theme is the need for deliberation – space and time to deliberate. (extra emphasis mine)

That last sentence hit home for me: many of my PM KM-focused colleagues are so focused on quantity measures that they go into “machine mode.”  My role as a leader is to get them focused on the gold, not the tailings they’re producing (and to tolerate fewer tailings, frankly).

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