Starbucks Sunday PM Closing

More on the saga of Starbucks and its renewed commitment to customer service…(earlier posts, here and here). 

My local Starbucks was closed on Sunday PM, apparently to introduce a new refill policy (here).  What was aggravating was that lights were on full blast and it looked open.  Very frustrating to get to the door and see that they were closed…not a good customer service move.

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