IT Capability Checklist for non-IT leaders

I liked this checklist from Susan Cramm (article here, Word checklist here) because it’s targeted at managers who are rotating through IT.   Obviously, it is a critical rotation in industries where IT can be a differentiator.   But getting involved with — never mind leading — technology projects can be a bit daunting.

Leaders who have worked in these roles do so with a mixture of excitement and apprehension. On the positive side, the prospect of charting new territories is incredibly stimulating. On the negative, it’s also frustrating – navigating IT can be like traveling in a foreign country without an interpreter or a guidebook.

The aura of the dawn of the computer age persists in the software business.  Many IT professionals insist that what they do is beyond the ken of normal humans.  Not so… IT is amenable to rational analysis [unlike my blog].  Cramm says it perfectly here:

It doesn’t have to feel this way. IT is just like any other business function – challenged with developing and delivering products and services to demanding “customers” in the context of constrained resources and changing competitive, organizational and technological landscapes.

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