Nice post on after-action reviews (AARs, or what we call reviews or debriefs) by Ed Kless at VeraSage. Ed relates the experience of an United States Army officer in his class (post here). I especially liked two points:
At AARs all personnel remove their hats. This signifies that in the AAR there is no rank. Insubordination is not possible.
While there is no rank, junior ranks are encouraged to speak first. Often times they are the ones who see the problems and therefore possible solutions more clearly.
Also, Ed’s student provided a copy of the U.S. Army’s manual (here).
Hat tip: Dennis Howlett
Filed under: Performance Management, Project Success Factors, Quality Management, Troubled Projects, Turnarounds | Tagged: AccMan, after-action reviews, Dennis Howlett, Ed Kless, Knowledge Management, project debrief, project reviews, United States Army, VeraSage |