As I noted in an earlier post (here), while many people believe that the first step to a solution is “knowing that you have a problem,” we also need to admit exactly what our problem is. However, even that is just part of the first step:
We admitted we were powerless over alcohol, that our lives had become unmanageable. [Alcoholics Anonymous, Chapter 5, page 59]
Admitting the unmanageability of one’s circumstances is the prerequisite for believing that one faces a problem that requires massive displacements and rearrangements. In other words, it is the foundation of the “sense of urgency” required for successful change, which John Kotter discusses below.