Another note from the Dave Rosenberg post on cloud services (Dave’s post here) inked to in my last post on software engineering (my post here). I was often asked why SAP made it so hard to enter ramp-ups for new or upgraded solutions. The answer is pretty simple and Dave put the reason succinctly in his post:
… it’s important to know what you are getting into if you want to use these [cloud] services now. As with any nascent technology, early adopters will benefit in some ways and suffer in others (emphasis mine).
It still surprises me how many technology professionals are themselves surprised that new solutions aren’t risk-free. SAP wanted to make sure that ramp-up customers understood that, in the enterprise space especially, there is no way to test all the data constellations and system modifications a new solution will come up against. In fact, that’s one of the benefits of going into ramp-up: your bugs get worked first.