Old school advice

OK, who remembers the guy on the left?

I appreciate Todd Smith’s posts, especially when I need to get back to basics.  His site — Little Things Matter — focuses relentlessly on its subject.   I think of it as an extended riff on some advice about the “little things” I got as a fledgling McDonald’s shift manager:

Keep the corners clean and the middle of the floor will take care of itself.

This post about showing sincere interest lays out a number of things I forget far too often.  As my network gets larger, I have to make a concerted effort to remember names.  If I get lazy and don’t repeat a name on my first meeting, then I’m at a loss when I meet the person again.


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