Deming and Project Management

I liked this post (here) by Bob Tarne on how Deming’s 14 points align with project management (especially agile).  Our studies of  Deming, Crosby, and Goldratt were among the most valuable parts of business school.

While we’re on Deming, I also believe that it is particularly important for initiative leaders to get their arms around his concept of developing an individual system of profound knowledge:

Appreciation of a system: understanding the overall processes involving suppliers, producers, and customers (or recipients) of goods and services.

Knowledge of variation: the range and causes of variation in quality, and use of statistical sampling in measurements.

Theory of knowledge: the concepts explaining knowledge and the limits of what can be known.

Knowledge of psychology: concepts of human nature.  

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