What is toughness in a leader?

I like John Baldoni’s distinction between exterior and interior toughness (post here) as outlined below:

I am not referring to what’s on the outside (gruff and ready), but rather what is inside the individual (character and resilience). 

The post has a good set of comments as well, so it’s worth reading all the way down.

Finally, IMHO, humility is important because it acknowledges the obvious.  When I don’t recognize and admit mistakes — mistakes that everyone affected see for themselves — I essentially am showing my stakeholders that I’m disconnected from reality. 

It is rare that we’re really fooling anyone about the consequences of our bad or mistaken acts.  Admitting error and making amends ASAP is only common sense.

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