PMI Requires Business and Leadership Training

NOTE: My colleagues at PM College passed along the news that PMI is changing its PDU requirements. This post is adapted from our email to our customers.

Well, it’s now official: the Project Management Institute (PMI) demands strategy, business, and leadership skills from its certification holders. Its change to Professional Development Unit (PDU) requirements formalizes the shift away from the “project managers just need to know project management” mentality that used to pervade the profession. As we’ve noted: people skills and domain knowledge are essential to initiatives’ success.

If you or your staff are pursuing or renewing your PMP – or your organization wants to develop well-rounded, competent project talent — you will need to understand how these changes affect you.  Why?

As the global business environment and project management profession evolves, the [certification] program must adapt to provide development of new employer-desired skills…. The ideal skill set — the PMI Talent Triangle — is a combination of technical, leadership, and strategic and business management expertise. (PMI 2015 Continuing Certification Requirements (CCR) Program Updates)

Feedback from high-performing organizations drove three changes to certification requirements that PMO, learning, and talent leaders should be aware of:

The technical, business, and leadership juggler.

The original technical, business, and leadership juggler.

  1. The education professional development unit (PDU) requirement has changed. 60% of the PDUs must come from education (e.g., PMPs must have 35 of their 60 PDUs come from education )
  2. A new requirement is that certification holders must get education in all three skill areas:  Technical Project Management, Leadership, Strategic and Business Management.
  3. Additionally, a minimum of eight (8) PDU’s must be earned in each of the three skill areas; the remaining eleven (11) can come from any area.

PM College proactively recognized this need, and designed its course offerings to align to the three skill areas, so you and your staff can earn the PDUs required in each skill area. For example, among our most popular offerings:

If your organization would like to schedule time to discuss these changes and how it will impact your project management training curriculum, please use the contact form below. We are happy to review your current curriculum, your upcoming learning plans, and make recommendations.

 

Why I left SAP…”macro” negatives

Second-guessing oneself is a risk when deciding to leave a leading company, so I needed to ensure that I had no regrets when I left SAP.   In particular,  I didn’t want short-term personal or “micro” stumbling blocks to obscure great “macro” opportunities in the rest of SAP.  Unfortunately, there were too many big picture concerns that nagged at me, at least from my less-than-exalted perch:

  • The “Post-Shai” Backlash:  The reaction to Shai’s departure was almost giddy in many quarters, which wasn’t a surprise.  The real surprise was the scale, scope, and snarkiness of the reaction.   A lot of non-Palo Alto folks minimized Shai’s contributions when it was convenient — see Peter Zencke on Shai’s “second tier” involvement with BYD — and blamed him when it wasn’t convenient (e.g, BYD didn’t perform because of NetWeaver). 
  • Condition of SAP’s Product Portfolio:  For those familiar with the BCG Matrix, IMO the SAP portfolio is unbalanced.  Nearly all of the SAP portfolio can be classed as either cash cows or pets.   I just don’t see enough “stars” on the solution horizon. 
  • Confronting the Reality of Business ByDesign:  Speaking of pets, there was way too much happy talk about BYD for far too long.  The funding that was poured into BYD — while SAP increased its margins — came out of the hides of other parts of the company.  

This last point highlights the fundamental doubt I had about the validity of SAP’s strategy: Was it still able to produce “stars” organically?  A “not-invented-here” mindset only works when you’re still able to invent.  It is one thing to miss on product development, it is another to deny the miss. 

 Leo is certainly aware of this issue, but this unwillingness confront reality has continued to spread IMO.   I’m not sure that SAP understands just how much damage it has done to itself by running some sides of the company with a gimlet eye, while other sides seems to be living in the best of all possible worlds.

Why I moved to Mead Johnson — macro positives

As promised, I’d like to outline some of the reasons why I moved to Mead Johnson.   There are several big picture or macro reasons why the move appealed to me:

  • Engagement in standing up an “new” company.  MJN just had an IPO as a carve out of Bristol Myers Squibb.  While I’ve had a bit of experience integrating acquisitions, I’ve not been part of a divestiture.  Ironically, many of the activities are quite similar, especially the process and application rationalization work on the IM side.
  • Mead Johnson’s strategy:  When you look at our vision, it is explicitly a premium strategy — “Our vision is to be the world’s premier pediatric nutrition company. “  There is a real research, quality, and product differentiation between the MJN brands and everyone else.
  • Mead Johnson’s growth prospects:  What surprised me most about MJN was how much growth there is in the pediatric nutrition market.  In particular, there are great prospects globally.  We’re already rolling in China and India is on the horizon.

Manager-Leader Gap in IT Strategy

So who is the visionary in this bunch?

A leader, a manager, and a business person?

An illustration of the manager/leader gap discussed earlier (here) is drawn in this back-and-forth among Glenn Whitfield (here), Andrew Meyer (here), and others.  All good stuff, though the last two comments on Glenn’s post — from Long Huynh at CIO Assistant and Glenn himself — get closest to my perpsective.

The idea that a CIO can perform well by operating with one style is pernicious.  Unfortunately, many reinforce this idea — see this State of the CIO 2007 feature from CIO Magazine that identifies CIO archetypes (and even offers a “self-assessment” tool for self-archetyping).

I wonder…how can a single-archetype CIO be successful when his/her IT portfolio must contain very disparate types of projects and programs (e.g., “stay in the game” vs. “win the game” vs. “change the game” initiatives)?

Value Management and PMOs

I’ve been working on an initiative called “Value Delivery,” which will incorporate value management into our various PMO methods, tools, etc.  These activities are often listed as typical PMO functions, but this really only honored in the breach.  Value management never seems to take off given a PMO’s traditional emphasis on implementing project management methods, tools, training, etc.

In our approach, we will ensure that value management has its own identity, especially when it comes to training.  While value and benefit management is baked into the various program and portfolio standards around, it isn’t part of the typical project manager’s skill set.  Rolling out value management separately should emphasize the organizational and personal changes required to be successful.

What is value management’s objective? To ensure that execution remains focused on delivering against executives’s and stakeholder expectations. How does value management happen? Maybe the best way to illustrate is to briefly lay out the lifecycle we’re using below:

  1. Value Discovery: Establish a performance baseline
  2. Value Realization: Identify required process improvements and KPIs
  3. Value Optimization: Review and steer benefit attainment

Great post/thread on Mathematics, PM, and complexity

Glen Alleman and a number of commenters contributed to a great thread on math, PM, and complexity (here). 

I try to keep the ideas of complexity “science” in mind when planning strategy and its execution.  In particular, I have a deep respect for the power of self-organization and the need to create flexible rather than brittle management systems.

However, I’m not sure how powerful CAS really is as a theory, at least w/r/t/ project management.  For example, how do its predictions advance my estimation approach beyond what we’re doing w/ probability distributions (e.g., Monte Carlo simulations via Crystal Ball)?  To I really need math beyond that to get “good enough” estimates?

PM Quote of the Day — Harold Geneen

It is much more difficult to measure nonperformance than performance

Hat tip: Jonathan Becher at Manage By Walking Around.

PM Quote of the Day — Catherine Deneuve

Opportunities are often things you haven’t noticed the first time around

New Leader Focus Area — Competitive Position

Per earlier posts (herehere, and here), I’ve been thinking about what goes into taking over a new organization.  This post takes a look at competitive analysis via benchmarking.  Benchmarking is always useful, though I’m always wary of getting too hung up on one’s competitors.  I don’t have any particular comment on the eight questions from the HBR New Leader article, but you might want to look at the strategy outline on the QuickMBA site (here):

  • How do you and your competitors compare in terms of returns on assets and relative market share?
  • How are the leaders making money, and what is their approach?
  • What is the full potential of your business position?
  • How big is your market?
  • Which parts are growing fastest?
  • Where are you gaining or losing share?
  • What capabilities are creating a competitive advantage for you?
  • Which ones need to be strengthened or acquired?

New Leader Focus Area — Customer and Profit Pools

Per earlier posts (here and here), I’ve been thinking about what goes into taking over a new organization.  In my last post on this topic, I may have given the impression that costs and prices should be one’s main focus. 

To that end, this area is one that I’ve neglected — the HBR New Leader article wisely emphasizes looking at customers up front.  In a past role, I spent too much time working cost, price, and process issues.  When I finally got to the customers I realized that I had left considerable revenues and profits on the table.  

  • Which are the biggest, fastest-growing, and most profitable customer segments?  This should tell you whether you’re in the right segments.
  • How well do you meet customer needs relative to competitors and substitutes?
  • What proportion of customers are you retaining?
  • How does your Net Promoter Score track against competitors?  There are a number of doubts about this specific methodology, but a systematic look at loyalty scores — and the reasons behind loyalty or switching behaviors — is essential.
  • How much of the profit pool do you have today?  How is the pool likely to change in the future?  Again, the authors are from Bain and are referencing a Bain-aligned approach.  On the same topic, I recommend this book on Strategic Cost Management by a business school professor of mine.  Shank and Govindarajan introduce some great tools for looking at the value chain.
  • What are the opportunities and threats?  Opportunities and threats to WHAT?  Use the preceding questions to focus the SWOT analysis.
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